Limitless Casino Privacy Policy
Limitless Casino respects the privacy of everyone who uses its website, gaming services and related features. This Privacy Policy explains how information may be collected, used, stored and disclosed when you browse the site, create an account, make transactions, contact support or otherwise interact with Limitless Casino.
This policy is intended for players in Australia and should be read together with any applicable terms, responsible gambling information and promotional conditions. By using the services, you acknowledge that your information may be handled as described below. Where consent is required, it will be requested through an appropriate notice or setting.
Information We Gather
The information collected by Limitless Casino depends on how you use the services. Some information is provided directly by you, while other information is generated automatically when you visit or interact with the website.
- Identity and account details, such as your name, date of birth, username, address and account credentials.
- Contact information, including an email address and other details used to communicate with you.
- Verification information needed to confirm identity, age, account ownership or the legitimacy of transactions.
- Financial and transaction data, including deposits, withdrawals, payment method details and transaction history. Payment information may be processed by authorised payment providers.
- Gaming activity, account preferences, bonus participation, responsible gambling settings and interactions with customer support.
- Technical information, including IP address, browser type, device characteristics, operating system, language settings and access times.
- Usage information, such as pages viewed, links selected, session activity and general website performance data.
You should provide information that is accurate, current and complete. Limitless Casino may ask you to update or verify information where this is reasonably necessary for account administration, security or compliance purposes.
How We Use Your Information
Information is used for specific operational and business purposes connected with providing a safe and functional casino service. These purposes may include:
- Creating and managing your player account.
- Processing deposits, withdrawals, bonuses and other account-related requests.
- Verifying identity, age, account ownership and transaction activity.
- Detecting suspicious behaviour, fraud, money laundering risks, abuse of promotions and attempts to compromise the platform.
- Providing customer support and responding to questions, complaints or technical requests.
- Personalising website content, account features and communications where appropriate.
- Sending service messages, security notices and important information about your account.
- Sending promotional communications where permitted and where your preferences allow them.
- Monitoring and improving website performance, games, security controls and user experience.
- Keeping business, financial and operational records for legitimate administrative purposes.
Limitless Casino may also use aggregated or de-identified information for analysis, reporting and service development. Such information is used in a form that is not intended to identify an individual player.
Cookies and Similar Tools
Limitless Casino may use cookies, software development tools, pixels, local storage and similar technologies. These technologies can remember settings, maintain sessions, support account functions and help the site operate correctly.
Some technologies are essential to authentication, security and core functionality. Others may help measure traffic, understand how visitors use the website, remember preferences or present content that is more relevant to users. Information obtained through these tools may include device identifiers, browsing actions, approximate location based on technical data and interaction patterns.
Your browser or device may provide controls for reviewing, blocking or deleting cookies. Disabling certain technologies may affect login functions, preferences, game access or other parts of the website. Where required, Limitless Casino will provide suitable choices regarding non-essential cookies and similar tools.
When Information Is Shared
Limitless Casino does not share personal information indiscriminately. Information may be disclosed when reasonably necessary to operate the services, protect users, meet business needs or comply with applicable obligations.
- Payment processors and financial service providers may receive information required to authorise and complete transactions.
- Identity verification, fraud prevention and security providers may process information to assess account activity and protect the platform.
- Technology, hosting, analytics, customer support and other service providers may access information while performing contracted services.
- Professional advisers, insurers, auditors or prospective business purchasers may receive relevant information where appropriate.
- Government bodies, courts, law enforcement agencies or other authorised parties may receive information where disclosure is required or reasonably necessary.
Service providers are expected to handle information appropriately and only for authorised purposes. Limitless Casino may also disclose information where necessary to enforce its terms, investigate misuse, protect rights and property, or address an emergency involving safety or security.
Protecting Personal Data
Limitless Casino uses administrative, technical and organisational measures designed to reduce the risk of unauthorised access, alteration, loss, misuse or disclosure. These measures may include access controls, authentication procedures, monitoring, secure transmission methods, internal policies and role-based access.
No website, internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping account credentials confidential, using a secure device and notifying Limitless Casino promptly if you believe your account or login details have been compromised.
Access to personal information is limited to people and providers who need it for authorised purposes. Security measures may be reviewed and adjusted as technology, risks and the services change.
How Long Data Is Kept
Information is retained only for as long as it is reasonably needed for the purposes described in this policy, including account administration, dispute handling, security monitoring, business records and compliance-related activities.
The appropriate retention period may depend on the type of information, the nature of the relationship with you, whether an account remains open, ongoing investigations, unresolved disputes and any applicable record-keeping requirements. Some information may be retained after an account is closed where it is necessary to establish, exercise or defend legal claims, prevent fraud or maintain appropriate records.
When information is no longer required, it may be deleted, anonymised or securely destroyed. Backup copies may remain for a limited period until they are overwritten or removed through normal system processes.
Your Privacy Choices
Depending on your circumstances and applicable law, you may be entitled to ask about the personal information held by Limitless Casino, request access to it, or seek correction of information that is inaccurate, incomplete or out of date.
- You may update certain account details through available account settings or by making a request.
- You may unsubscribe from promotional messages by using the relevant option in a marketing communication.
- You may ask for information about how your data is used or shared.
- You may raise an objection or request restriction where you believe a particular use is not appropriate.
- You may request deletion in circumstances where continued retention is not required or justified.
Requests may be subject to identity verification and reasonable limitations. Limitless Casino may need to retain some information for security, dispute resolution, fraud prevention or other legitimate purposes. If a request cannot be fully met, an explanation may be provided where appropriate. You may also have the right to raise a concern with a relevant privacy authority or other appropriate body.
External Providers and Links
The services may include integrations, content, payment options, analytics tools or links supplied by third parties. These providers may collect or process information under their own privacy notices and terms. Their practices are not controlled by this policy.
Before submitting information through a third-party website, payment page or application, you should review the provider's privacy information and security practices. Limitless Casino is not responsible for the content, availability or privacy handling of external services, except to the extent responsibility cannot lawfully be excluded.
Cross-Border Processing
Some service providers, technology systems or business partners used by Limitless Casino may operate in countries outside Australia. As a result, personal information may be accessed, stored or processed internationally, depending on the systems supporting the services.
Where information is transferred across borders, reasonable steps are taken to use suitable providers and protect the information in line with applicable privacy and security expectations. The protections available in another country may differ from those in Australia. By using the services, you acknowledge that international processing may occur where it is necessary for the purposes described in this policy.
Changes to This Policy
Limitless Casino may revise this Privacy Policy when its services, technology, business arrangements or privacy practices change. The updated version will be made available through the website, together with a revised effective date where appropriate.
Changes will apply from the time they are published unless a later date is stated. You should review this page periodically, particularly before continuing to use the services after an update. If a change requires a new consent or notice, it will be addressed through an appropriate process.
Contact and Privacy Requests
If you have a question about this Privacy Policy, want to exercise a privacy choice, or believe that your personal information has been handled incorrectly, please contact Limitless Casino at [email protected]. Include enough information to help identify your account and explain your request, but do not send passwords, full payment card numbers or other unnecessary sensitive information.
Limitless Casino may request additional information to confirm your identity before responding. This helps protect account information and prevents unauthorised disclosure. Privacy requests will be considered as soon as reasonably practicable, subject to verification, technical limitations and any applicable legal or security requirements.
Last updated: